The Level 4 Diploma in Facilities Management is an occupational qualification designed to prepare learners for management roles in the facilities management sector. The programme develops practical, theoretical and technical knowledge for managing facilities, buildings, property services and workplace operations, and for addressing complex, non-routine workplace problems.

Learners develop competence across facilities management practice, legislation and regulatory compliance, risk assessment, sustainability, leadership, contractor management, procurement, energy and utilities management, and estates planning. Assessment is portfolio-based and draws on workplace and applied activities throughout the programme.

The programme consists of 9 modules delivered over 36 weeks. It is supported by structured guided online learning, instructor-led live tutorials, presentations and workplace-based evidence development.

The selected delivery units are:

1. Legislation and regulation in facilities management and implement a risk assessment plan in own area of responsibilty
2. Understanding sustainability and environmental issues and the impact on facilities management
3. Provide leadership and direction for own area of responsibility
4. Facilities management practice
5. Specify, commission and manage external contracts and agreements
6. Procure products and/or services
7. Energy and Utilities Management
8. Manage a budget for own area or activity of work
9. Principles of planning estates in facilities management

Assessment is through a portfolio of evidence. Learners demonstrate knowledge and occupational competence through workplace evidence, practical activities, case-based tasks, plans, reports, reflective evidence, records, evaluations and other appropriate assessment methods.

Portfolio development is integrated throughout the programme rather than left until the end. Learners are expected to gather and develop evidence as each unit progresses.

The qualification has no mandatory minimum entry requirement. However, applicants should ideally have relevant experience in facilities management, property, building services, maintenance, administration, operations, health and safety, estates, procurement or a related field.

The awarding organisation recommends prior achievement of an appropriate facilities management qualification where applicable. Applicants with relevant workplace experience may also be considered.

• Facilities managers, facilities officers and facilities coordinators
• Facilities supervisors and team leaders preparing for management responsibilities
• Property and building management personnel
• Building operations and building-services personnel
• Maintenance supervisors and maintenance coordinators
• Estate and property operations personnel
• Health, safety and workplace operations personnel
• Procurement, contracts and facilities project personnel
• Administrative and operations professionals transitioning into facilities management
• Experienced practitioners seeking a formal Level 4 qualification in facilities management

The diploma prepares learners for management and supervisory responsibilities across facilities operations, service delivery, compliance, health and safety, contractor management, procurement, project management, budgeting and estates planning. It can also support progression to higher-level study and broader facilities, property and operations management roles.